How can I contact GIMI GEEK?
Phone: (615) 576-0254
Office hours: Mon – Fri 9 AM to 5 PM CST
What type of artwork do you exhibit?
GIMI GEEK exhibits carefully-curated fine art created by top new and established artists from across the North America. We exhibit mostly two-dimensional mediums with specific geeky themes, including fantasy, science fiction, steampunk, anime, comics, pop surrealism, and more. The artwork is entirely unique so we do not offer “fan art” unless it has a unique, artistic and transformative interpretation. We do not sell reproductions so every item is an individual, unique, and collectable piece of fine artwork.
Does GIMI GEEK have a physical gallery location?
We do not operate a physical gallery, however we regularly participate in art fairs, fandom conventions and put on events. If you would like information about our next event, please sign up at the bottom of the page for our newsletter.
How is artwork chosen for GIMI GEEK?
We represent some of the nation’s most talented geek-themed artists. GIMI GEEK’s panel of curators, headed by Faina Lorah, hand selects each artist and every piece we exhibit.
How do I search for and purchase art at GIMI GEEK?
At the top of every page, you will find a keyword search bar and search links organized by medium, style, subject, collection, size, color, and price. You can either type a category into the keyword search bar or click on the search links to find art listed in that grouping. To purchase a piece of art, simply click the “add to cart” button at the right of the piece and follow the onscreen directions.
What forms of payment do you accept?
GIMI GEEK accepts Visa, MasterCard, Discover, American Express, and PayPal. We use Stripe as our credit card processing service. Payments are safe and secure.
Will I be charged tax?
Sales tax may be charged according to the state regulations in your area.
Do you offer payment plans for purchasing artwork?
We do not. However, if you are making a payment with PayPal, you can apply use PayPal credit to complete the purchase.
How do you ship artwork?
All artwork is packaged carefully to insure safe delivery. Art is sent directly from the artist via FedEx, UPS and other common carriers. All artwork is shipped fully insured.
How much does shipping cost?
Shipping cost varies depending on factors such as size, weight, and destination. You can receive a shipping estimate by viewing artwork in your cart and using the shipping calculator provided.
Do you ship internationally?
Yes. We are happy to work with artists to ship artwork to any destination in the world. Please note, art shipped outside of the United States may take two to four weeks for delivery, depending on the destination country. Additionally, artwork may be subject to duties, taxes and/or fees. Please consult your local customs office for more details about duties and taxes.
Once I purchase a piece of art, how many days will it take to arrive?
Artwork is typically shipped within five business days. We take time to carefully package and insure your art. Once your artwork is shipped, please allow three to six more business days. You will receive an email with a tracking number so that you can see exactly when your art will arrive. If you need artwork delivered more quickly, please contact us before placing your order at firstname.lastname@example.org so that we can arrange expedited shipping with the artist.
May I return a piece of artwork if it does not meet my expectations?
Artwork can be returned within seven days of receiving your order and we’ll issue you a refund for the price of the art minus the return shipping costs. Art must be returned in its original packaging. We do not cover return shipping costs unless the item has been damaged during delivery. For orders shipped outside of the United States, you are responsible for the cost of return shipping and any customs and brokerage fees charged upon return. At this time, there are no returns on special orders or artwork that is altered at the request of the customer.
How do I return a piece of artwork?
Our return process is easy. When you first receive your purchase, save the original packaging. Repackage the art in its original box and contact us at email@example.com or (615) 576-0254. We will then issue you a prepaid UPS shipping label to affix to the box and ship from any UPS location. Items must be shipped via UPS within seven days of receiving the order. If you live outside of the United States, please see below for the return procedure. Art that is returned damaged will not be refunded. Art that are returned wrinkled, dented, or smudged due to mishandling will incur a handling fee based on the size of the piece.
If I live outside of the United States, how do I return a piece of artwork?
When you first receive your purchase, save the original packaging. Repackage the art in its original box and contact us at firstname.lastname@example.org or (615) 576-0254. We will provide you with the return shipping address so that you can ship the artwork with the carrier of your choosing. You are responsible for the cost of return shipping and any customs and brokerage fees charged upon return. Items must be shipped within seven days of receiving the order.
What should I do if I receive a damaged piece of art?
All artwork is shipped and insured in protective art boxes to insure safe delivery, so receiving damaged art is a rare occurrence. If you receive a damaged piece of art, contact us within 24 hours at email@example.com or (615) 576-0254. Please save the box and all packaging material; we must have these items in order to process the claim.